[[{“value”:”
🚀 Be featured in our next issue. 👉 work with us here
Hey fam 👋 Luis & Rui here with your Thursday dose of AI news.
Big updates from Meta, Google, Microsoft, and Adobe are reshaping the AI landscape.
Grab your coffee, this is a packed one ☕ Let’s dive in!
🌎 AI News around the world
🌐 Meta AI expands instant translations features, breaking language barriers for creators and communities worldwide. (continue reading)
📱 Google Pixel 10 gets major AI upgrades for photography, productivity, and personal assistance. (continue reading)
🧠 Microsoft introduces MindJourney, a new system that trains AI to explore simulated 3D worlds. (continue reading)
🏗 Meta builds Kansas City data center → The new facility will power Meta’s expanding AI infrastructure and sustainability goals. (continue reading)
📝 Adobe launches Acrobat Studio, an AI-powered hub combining creativity and productivity for smarter PDF workflows. (continue reading)
🛠 Trending AI Tools
🧠 Enjo: Resolve support requests instantly with AI Agents trained on your company’s knowledge.
📚 Memara: Modular memory system for AI agents and workflows.
🐶 GoCharlie: Accelerate your business with bespoke on-premise Gen AI, powered by your data and tailored to solve your unique challenges.
✍️ GravityWrite: An AI writing assistant that helps you craft SEO-friendly blog posts, ads, and marketing copy in seconds.
📝 Tutorials
💼 AI Job Board
🎥 OpusClip – AI Research Engineer | $180,000 – $240,000 (view job)
🗣 Speechify – AI Engineer, Speech Models | $140,000 – $200,000 (view job)
💻 Tencent – AI Software Engineer (Palo Alto) | $70,000 – $162,000 (view job)
🤖 HappyRobot – Machine Learning Engineer | $120,000 – $220,000 (view job)
💰 Investments in AI
💰 Casca raises $29M Series A to expand its AI-powered lending platform. (link)
💡 Zipline AI secures $7M seed to build AI solutions for enterprise automation. (link)
🤖 Field AI Robotics, backed by Gates & Nvidia launches with major funding to accelerate robotics innovation. (link)
📄 Upstage secures $45M to expand its AI document intelligence platform. (link)
💻 Prompt of the Week
AI-Powered Customer Support Workflow
#role
You are a Customer Experience Designer specializing in AI chatbots and automation.
#task
Design a customer support workflow that blends AI agents with human support to improve response time and customer satisfaction.
#context
I run a SaaS business with 10,000+ monthly users. Customers reach out via email, live chat, and social media. We want to automate first responses, triage tickets by priority, and escalate complex issues to human agents.
#structure
Map the customer journey: inquiry → triage → response → resolution.
Define what AI handles vs what humans handle.
AI: FAQs, account lookup, billing questions, status updates
Humans: edge cases, technical bugs, escalations
Build workflow layers:
Chatbot (instant response)
Triage bot (classifies urgency/complexity)
Escalation rules (assigns to right agent/team)
Create sample chatbot scripts for 3 scenarios: billing, feature request, and technical bug.
Add KPIs: average response time, resolution time, and customer satisfaction score.
#tone
Professional, empathetic, designed to reassure customers while keeping efficiency high.🚨 Need help with AI? Here is what we can do for you:
📖 Become a paid member of our newsletter to get access to our exclusive AI tutorials, complete with detailed prompts and custom GPTs.
🎓 Need Help with AI & Automations? We’ll train your team in AI and automation, or if you’d rather, our experts can build custom automation solutions tailored just for your business. Fill out the form here
📣 Get in front of 88,000+ founders by sponsoring this newsletter.
See you all on Monday 😉
That’s a wrap for today’s AI Break 🙌 Thanks for hanging out, don’t forget to hit subscribe, drop your thoughts below, and share this with your fellow AI enthusiasts.
Luis & Rui
PS: Catch us on X @sousa_brothers for daily updates on the latest AI developments.
PPS: If you enjoyed today’s AI Break, sharing is caring (and our algorithms are programmed for gratitude) 😉
“}]] Read More in The AI Break
